Incident Investigation

Incident Investigation

Accredited By 

 

 

Saiosh logo

QCTO logo

merSETA logo

PURPOSE OF THE COURSE

This course offers a fundamental understanding of the sequence of events that leads to incidents, the causes thereof and the process of implementing remedial actions.

OUTCOMES

Understanding and application of:

  • Methods for recognising and using the steps in the initial response to an incident.
  • Methods for collecting evidence by utilising the five P’s – position, people, parts, paper and process.
  • Guidelines for effective interviewing.
  • The causation/problem solving model to analyse incidents. 
  • Methods for identifying losses, contacts, immediate causes, basic causes and lack of control in the incident.
  • Methods for developing and categorising specific remedial actions.
  • Methods for completing the appropriate information in an incident/accident investigation report.

Duration: About 3 days

Skill Level Required: NQF 4

Modules: 9

Lessons: 10

Exercises: 7

Module Quizzes: 9

Final Assessment: 1 hour

Course Content

Course Content

Module 1 - Meaning and Consequences of Incidents
Introduction 2 Quizzes
Module 2 - Responsibility for Investigating Incidents
Who Should Investigate Incidents 1 Quiz
Module 3 - INITIAL ACTIONS AFTER AN INCIDENT
Initial Actions After An Incident 2 Quizzes
Module 4 - Initial Actions After An Incident
Getting Incidents Reported 1 Quiz
Module 5 - EVIDENCE
Module 6 - The Incident Causation Model
Introduction
Multiple causes & Stages of Control 2 Quizzes
Module 7 - INCIDENT REPORTS
Compilation Of Reports 1 Quiz
Module 8 - REMEDIAL ACTIONS
Remedies 3 Quizzes
Module 9 - DATA ANALYSIS
Data Analysis 1 Quiz
Incident Investigation Final Assessment

MY NOTES