Privacy Policy

IRCA Academy
Effective Date: 01 April 2025

1. Introduction

Welcome to IRCA Academy (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We collect and process personal information necessary to provide our services. This may include:

  • Name, surname, and contact details (email, phone number, address)
  • Identity number or passport number (if required for registration purposes)
  • Payment and billing information
  • Employment details (if enrolling through an employer)
  • Training history and academic records
  • Any other information necessary for service delivery

3. How We Collect Information

We collect personal information:

  • Directly from you when you fill out forms on our website, register for training, or communicate with us
  • From your employer if they enroll you in a training program
  • Through automated technologies, such as cookies when you visit our website

4. Purpose of Processing Personal Information

We use your personal information for the following purposes:

  • To register you for training programs and manage your enrollment
  • To issue certificates and maintain training records
  • To communicate with you regarding training schedules, updates, and customer support
  • For invoicing and payment processing
  • To comply with legal and regulatory obligations
  • For marketing purposes (only with your consent)

5. Disclosure of Personal Information

We may share your personal information with:

  • Regulatory bodies and accreditation authorities (if required for certification purposes)
  • Third-party service providers assisting in delivering our training services
  • Your employer (if they sponsor your training)
  • Law enforcement or government agencies when legally required

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These include encryption, secure databases, and access control mechanisms.

7. Your Rights Under POPIA

Under POPIA, you have the right to:

  • Access your personal information and request a copy
  • Correct or update any inaccurate information
  • Object to the processing of your personal information
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Information Regulator if you believe your rights have been violated

8. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, information is securely deleted or anonymized.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact us at:

IRCA Global – IRCA Academy
Email: solutions@ircaglobal.com
Phone: +27 010 010 5993

This Privacy Policy is compliant with POPIA and aims to ensure transparency regarding how IRCA Academy collects, processes, and protects your personal information.